Factors determining how much effort goes into creating UX deliverables. — Picture yourself in your 2nd grade Science classroom, it’s 15min before the end of the day and the teacher asks the class to draw planet Earth. A circle and some horizontal squiggly lines are drawn by your first classmate within a minute. After a few minutes, another classmate is ready…

Learnings on creating a simple online game — You can play the game first from your mobile and read the article later 😅 In my (humble) opinion, when it comes to mobile, or handheld, games: Tetris started it all. I remember being a 10-year-old in the early ’90s and everyone in my family would steal my Gameboy Color…

Solving customers’ problems with positive experiences — This article explores support ticket systems, their misconceptions, their goals, the frustrations that using them may cause, and how User Experience design can alleviate those frustrations. As I mention “customers” and “service organizations” throughout the article, the concepts explained also apply to ticket systems of small organizations, internal systems, tickets…

Or why a book’s cover was designed for you — The English idiom «don’t judge a book by its cover» is a metaphorical phrase which means «you shouldn’t prejudge the worth or value of something, by its outward appearance alone». Remind yourself of your middle school library: pass the entrance, get inside, and tell me what you visually remember. …

10 swearing phrases to drive your way into a better User Experience High school: a distant memory, a forgotten phase, ‘glory years’ or a current living hell. A place where we are shoved together with a bunch of other teenagers to learn from teachers. Each teacher with a different topic and different way of imparting knowledge to hormone-busting kids. I must have…

Fight Information Overload during Social Distancing Season — Ever since I was a kid, I loved being outdoors (mostly around nature). For the past month, the background of my desktop is the closest I’ve been to nature. …

My personal thoughts on a UX career-level-up strategy — 6+ years into my career and no idea of where I was standing… Until one rainy Sunday evening… playing Super Nintendo… I had a realization… Professional careers share a lot with video games! or at least with platformers like Super Mario Bros. For those of you unknowledgeable on the fine…